Meetgeek - Degraded performance Issues with Zoom Agents joining calls – Incident details

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Degraded performance Issues with Zoom Agents joining calls

ResolvedDegraded performance2808 hours 4 minutes

Affected

Meeting Assistant

Degraded performance from 7:17 AM to 7:22 AM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We're seeing degraded performance for meeting agents joining Zoom calls. Video recording and Voice Agents are unavailable for these meetings, which will be captured as audio-only. Transcripts and summaries are unaffected. In the meantime, we recommend using the Desktop App or Chrome Extension.

  • IdentifiedUTC

    A subset of users are experiencing issues with meeting agents joining Zoom calls. We recommend using alternative recording options such as the Desktop App or Chrome Extension.