tag:meetgeek.instatus.com,2005:/history Meetgeek Status - Incident history 2026-06-11T07:17:41.989+00:00 Meetgeek tag:meetgeek.instatus.com,2005:Incident/cmq960trh049yqrk8uk9045qg 2026-06-11T07:17:41.989+00:00 2026-06-11T07:17:41.989+00:00 Degraded performance Issues with Zoom Agents joining calls Type: Incident

Affected Components: Meeting Assistant

Jun 11, 07:17:41 GMT+0
Identified - A subset of users are experiencing issues with meeting agents joining Zoom calls. We recommend using alternative recording options such as the Desktop App or Chrome Extension..

]]> tag:meetgeek.instatus.com,2005:Incident/cmq0pncgm0ciuparx9552mgdj 2026-06-04T10:00:00.000+00:00 2026-06-04T10:00:00.000+00:00 Google Meet bots randomly quit meeting issue Type: Incident

Duration: 1 day, 2 hours and 24 minutes

Affected Components: Meeting Assistant

Jun 4, 10:00:00 GMT+0
Identified - Google Meet meetings might be cut off short randomly. A minor percentage of users are affected by this issue. We are actively working on a fix for this incident..

Jun 5, 12:23:39 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmpxyr9ab01zznwp2vfv79pzd 2026-06-03T10:00:06.586+00:00 2026-06-03T10:00:06.586+00:00 Google Meet Agent Joining Issues Type: Incident

Duration: 1 day and 14 hours

Affected Components: Meeting Assistant

Jun 3, 10:00:06 GMT+0
Investigating - We are currently investigating this incident..

Jun 3, 10:38:06 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmkz7yqr0084ijcrmwtx8dt2e 2026-01-29T07:30:38.087+00:00 2026-01-29T07:30:38.087+00:00 Service Disruption Notification Type: Incident

Affected Components: Meeting Assistant

Jan 29, 07:30:38 GMT+0
Resolved - Dear Customer, We would like to inform you that on **28 Jan**, between **16:00 and 20:00 (UTC)**, we experienced an **unexpected incident in our AWS infrastructure**. During this period, our system was temporarily unable to allocate resources for the bots, which may have resulted in **missed or unfulfilled meetings**. The incident has been fully resolved, and all services are now operating normally. We sincerely apologize for any inconvenience this may have caused and truly appreciate your understanding. If you have any questions or require further clarification, please do not hesitate to contact us. Kind regards, The MeetGeek Team.

]]> tag:meetgeek.instatus.com,2005:Incident/cmkb1ro6k0ndlu3sgj0a3w9n5 2026-01-12T10:55:56.120+00:00 2026-01-12T14:04:58.236+00:00 Zoom bot fails to join meetings Type: Incident

Duration: 3 hours and 9 minutes

Affected Components: Meeting Assistant

Jan 12, 14:04:58 GMT+0
Resolved - This incident has been resolved..

Jan 12, 10:55:56 GMT+0
Investigating - We are currently investigating this incident..

Jan 12, 11:38:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:meetgeek.instatus.com,2005:Incident/cmghrav5i001nsptvykulqk2k 2025-10-07T21:42:00.000+00:00 2025-10-07T21:42:00.000+00:00 Issues with the meeting page not loading on the web app Type: Incident

Duration: 10 hours and 42 minutes

Affected Components: Web Dashboard

Oct 7, 21:42:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 8, 07:19:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmelo7oif000111xgq3dr45wf 2025-08-21T14:30:00.000+00:00 2025-08-21T14:30:00.000+00:00 Degraded performance with the web and mobile apps and delays in analysis Type: Incident

Duration: 6 days, 5 hours and 15 minutes

Affected Components: Web Dashboard, Meeting Insights

Aug 21, 14:30:00 GMT+0
Investigating - We have identified that users are experiencing elevated errors for the impacted services. At this time, no meeting recordings created during the affected period have been lost. All missing data will be fully recovered once the fix is implemented. Our team is committed to resolving this issue as quickly as possible, and we appreciate your patience..

Aug 21, 18:55:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. All impacted services have now fully recovered. Our team is working to regenerate the missing or incomplete summaries for the affected meetings. We apologize for any inconvenience this may have caused and appreciate your patience while we resolve this issue..

Aug 27, 19:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmdfqwm6l00slehi03emkshn7 2025-07-22T06:00:00.000+00:00 2025-07-22T06:00:00.000+00:00 Google Meet Bot not recording meetings Type: Incident

Duration: 1 day, 2 hours and 30 minutes

Affected Components: Meeting Assistant

Jul 22, 06:00:00 GMT+0
Investigating - We are currently investigating this incident..

Jul 23, 07:00:00 GMT+0
Identified - We have identified the issue and we are working on a fix.

Jul 23, 08:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmd4aqiv300cfr4v8c93zzsxq 2025-07-01T21:00:00.000+00:00 2025-07-01T21:00:00.000+00:00 Zoom bot transcript has missing speakers Type: Incident

Duration: 21 days, 12 hours and 11 minutes

Affected Components: Meeting Assistant

Jul 1, 21:00:00 GMT+0
Investigating - There is an issue where the meetings recorded by the zoom bot do not provide the speakers.

Jul 9, 08:21:00 GMT+0
Identified - We have identified the issue and we are currently working on a fix..

Jul 23, 09:10:53 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmbuly1n2000jkogodr084kpk 2025-06-13T09:31:01.322+00:00 2025-06-13T09:31:01.322+00:00 Microsoft Teams bot not joining Type: Incident

Duration: 5 days, 4 hours and 39 minutes

Affected Components: Meeting Assistant

Jun 13, 09:31:01 GMT+0
Identified - We are experiencing degraded performance with our Microsoft Teams Bots. .

Jun 13, 09:43:13 GMT+0
Identified - Microsoft Teams is experiencing degraded performance, which causes a subset of Microsoft Teams Bots to have trouble joining the call. As a temporary workaround, you can use the MeetGeek CE <https://chromewebstore.google.com/detail/meetgeek-ai-meeting-notes/jgcndlaikgkhpbcekabcmnfeiaelgaon>.

Jun 18, 14:10:03 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmbtqbq03000jjmdrm1iekx0v 2025-06-12T18:45:49.829+00:00 2025-06-12T18:45:49.829+00:00 Google Meet down Type: Incident

Duration: 1 hour and 18 minutes

Affected Components: Meeting Assistant

Jun 12, 18:45:49 GMT+0
Identified - There is currently an outgoing outage with Google Meet in some regions. Our bots are currently not able to join Google Meet meetings due to this issue..

Jun 12, 20:04:05 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cmbrtw8b10001b5i5xx4dht2b 2025-06-10T12:25:00.000+00:00 2025-06-11T11:05:47.258+00:00 Video not being recorded for Google Meet calls Type: Incident

Duration: 22 hours and 41 minutes

Affected Components: Meeting Assistant

Jun 11, 11:05:47 GMT+0
Resolved - This incident has been resolved..

Jun 10, 12:25:00 GMT+0
Identified - We have identified cases where the Google Meet calls were being recorded without video. Our team is working on a solution to resolve this incident..

]]> tag:meetgeek.instatus.com,2005:Incident/cmbqmfasf000dnj1bdw28497n 2025-06-10T11:00:00.000+00:00 2025-06-10T11:00:00.000+00:00 Meeting Summary delayed or not arriving Type: Incident

Duration: 3 hours and 12 minutes

Affected Components: Meeting Insights, Meeting Assistant

Jun 10, 11:00:00 GMT+0
Investigating - We are currently investigating an issue with meeting summaries going out or being delayed .

Jun 10, 14:12:00 GMT+0
Resolved - This incident has been resolved, and all the incomplete summaries and insights have been regenerated..

]]> tag:meetgeek.instatus.com,2005:Incident/cmavc1gt500fd11pirb6h8whr 2025-05-18T15:00:00.000+00:00 2025-05-23T07:36:44.670+00:00 Long analysis time Type: Incident

Duration: 4 days, 16 hours and 37 minutes

Affected Components: Meeting Insights

May 23, 07:36:44 GMT+0
Resolved - This incident has been resolved..

May 18, 15:00:00 GMT+0
Investigating - We are currently investigating an incident where some meetings do not get analysed and summaries are not being sent out. Bots joining and recording are not affected by this incident..

May 19, 20:14:08 GMT+0
Identified - During peak hours, the analysis may take longer than anticipated, resulting in incomplete or missing summary and insights data for a subset of meetings. Our team is currently investigating the root cause of this issue and will restore any missing data once it is resolved..

May 20, 06:35:34 GMT+0
Monitoring - All the missing summaries have been successfully generated. Our team has found the root cause of the longer analysis times and incomplete insights and is working on a solution to ensure this issue does not occur again. We apologize for any inconvenience this may have caused and appreciate your patience while we resolve this issue..

]]> tag:meetgeek.instatus.com,2005:Incident/cma2pe221002ft76bick9modd 2025-04-29T14:00:00.000+00:00 2025-04-29T14:00:00.000+00:00 Long analysis time and missing transcripts Type: Incident

Duration: 2 days and 10 hours

Affected Components: Meeting Insights

Apr 29, 14:00:00 GMT+0
Investigating - We are currently investigating an incident where some meetings do not get analysed and summaries are not being sent out. Bots joining and recording are not affected by this incident..

May 2, 00:00:00 GMT+0
Resolved - This incident has been resolved..

Apr 29, 22:00:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. All impacted services have now fully recovered. Our team will work to recover the missing recordings, transcripts, and summaries for the meetings that finished recording in the affected period. We apologize for any inconvenience this may have caused..

]]> tag:meetgeek.instatus.com,2005:Incident/cm9lo3qwm0094114ct0z1auo4 2025-04-17T15:20:00.000+00:00 2025-04-17T15:20:00.000+00:00 Elevated error rates Type: Incident

Duration: 1 hour and 25 minutes

Affected Components: Web Dashboard, Meeting Assistant, Meeting Insights, Public API

Apr 17, 15:20:00 GMT+0
Identified - We have identified elevated error rates today, April 17th, from 3:20 PM to 4:45 PM UTC. During this time, the bot failed to join meetings, and recorded meetings that finished in this timeframe were not analyzed. .

Apr 17, 16:45:00 GMT+0
Resolved - All impacted services have now fully recovered. Our team will work to recover the missing recordings, transcripts, and summaries for the meetings that finished recording in the affected period. However, we regret to inform you that the meetings that were not recorded cannot be recovered. We apologize for any inconvenience this may have caused..

]]> tag:meetgeek.instatus.com,2005:Incident/cm8myid3q002tjy2cnl7m7i0w 2025-03-24T11:01:21.690+00:00 2025-03-24T11:01:21.690+00:00 Teams bot dropping Type: Incident

Duration: 1 day, 5 hours and 25 minutes

Affected Components: Meeting Assistant

Mar 24, 11:01:21 GMT+0
Investigating - We are currently investigating an incident where the teams bot sometimes drops from the call..

Mar 24, 16:26:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 24, 16:12:10 GMT+0
Identified - Issue was identified. We are working on a fix..

Mar 25, 16:26:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cm5o4a6i5000sl2h120nki1b7 2025-01-07T15:25:00.000+00:00 2025-01-13T17:07:32.773+00:00 Incomplete summary & insights Type: Incident

Duration: 6 days, 1 hour and 43 minutes

Affected Components: Meeting Assistant, Meeting Insights

Jan 13, 17:07:32 GMT+0
Resolved - This incident has been resolved..

Jan 7, 15:25:00 GMT+0
Investigating - During peak hours, the analysis may take longer than anticipated, resulting in incomplete or missing summary and insights data for a subset of meetings. This incident started yesterday, January 7th at 3:25 GMT. Our team is currently investigating the root cause of this issue and will restore any missing data once it is resolved..

Jan 9, 16:05:44 GMT+0
Monitoring - Our team has successfully implemented a solution and is currently in the process of restoring the missing summaries for the affected meetings. We continue to investigate the longer analysis times and the incomplete insights data. We sincerely appreciate your patience and understanding in this matter..

Jan 10, 12:34:12 GMT+0
Monitoring - All the missing summaries have been successfully generated. Our team has found the root cause of the longer analysis times and incomplete insights and is working on a solution to ensure this issue does not occur again. We apologize for any inconvenience this may have caused and appreciate your patience while we resolve this issue..

Jan 12, 15:43:44 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:meetgeek.instatus.com,2005:Incident/cm5b80tbd00022l0sj6kk87sg 2024-12-30T15:55:24.357+00:00 2024-12-30T17:01:57.854+00:00 Bot fails to join meetings Type: Incident

Duration: 1 hour and 7 minutes

Affected Components: Meeting Assistant

Dec 30, 17:01:57 GMT+0
Monitoring - The issue causing our bots to not join meetings earlier today has been fully resolved. Please rest assured this was not an issue on MeetGeek’s side but rather an outage with our server provider. Our team worked diligently alongside our provider to ensure a swift resolution. All systems are now operating normally, and we’re closely monitoring performance to ensure a smooth experience moving forward. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding..

Dec 30, 15:55:24 GMT+0
Investigating - We are investigating reports where the bot is not joining some meetings..

Dec 30, 17:01:57 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cm4tqan5u001pt8swfdqjar2r 2024-12-18T10:07:04.568+00:00 2024-12-18T10:07:04.568+00:00 Teams bot not joining all calls Type: Incident

Duration: 1 day, 8 hours and 25 minutes

Affected Components: Meeting Assistant

Dec 18, 10:07:04 GMT+0
Investigating - We are investigating reports where the teams bot is not joining some meetings..

Dec 18, 10:25:20 GMT+0
Identified - We have identified the issue and are working on a solution..

Dec 19, 07:36:06 GMT+0
Monitoring - We have deployed a fix and currently monitoring.

Dec 19, 18:32:17 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Incident/cm4l6wrb3000x47w4iicp5och 2024-12-11T23:30:00.000+00:00 2024-12-11T23:30:00.000+00:00 Summary missing Type: Incident

Duration: 15 hours and 33 minutes

Affected Components: Meeting Assistant, Meeting Insights

Dec 11, 23:30:00 GMT+0
Monitoring - We have identified an issue with the summary generation between 11:30 PM and 03:00 AM GMT. Our team has successfully resolved the problem and is monitoring the situation. All the missing summaries from the last 12 hours will be recovered. We sincerely appreciate your patience and understanding..

Dec 12, 15:03:21 GMT+0
Resolved - This incident has been resolved and all the missing summaries were successfully generated..

]]> tag:meetgeek.instatus.com,2005:Incident/cm49w4t9100945ujki8uns3m5 2024-12-03T15:45:00.000+00:00 2024-12-04T13:30:54.364+00:00 Issue with the summary email delivery Type: Incident

Duration: 21 hours and 46 minutes

Affected Components: Meeting Assistant

Dec 4, 13:30:54 GMT+0
Resolved - This incident has been resolved..

Dec 3, 15:45:00 GMT+0
Identified - We have identified an issue with the meeting summary emails not being delivered since yesterday, Dec, 3rd. Our engineers are actively working on fixing it..

Dec 4, 13:25:05 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:meetgeek.instatus.com,2005:Incident/cm2d3kftl000fvrbp16vjpc5a 2024-10-17T09:00:00.000+00:00 2024-10-17T09:00:00.000+00:00 Summary missing Type: Incident

Duration: 1 day, 9 hours and 23 minutes

Affected Components: Meeting Assistant

Oct 17, 09:00:00 GMT+0
Identified - We are aware of an issue which affects the generation of meeting summaries. We have identified the issue and are working on fixing it..

Oct 17, 16:30:45 GMT+0
Monitoring - Our team has successfully resolved the issue and is monitoring the situation. All the missing summaries from the last 20 hours will be recovered. We sincerely appreciate your patience and understanding..

Oct 18, 03:14:00 GMT+0
Resolved - This incident has been resolved and all the missing summaries were successfully generated..

]]> tag:meetgeek.instatus.com,2005:Incident/cm1ke6btj001jq76fkkdt7jf2 2024-09-22T21:00:00.000+00:00 2024-09-29T21:00:00.000+00:00 Issues with Zoom recordings Type: Incident

Duration: 7 days

Affected Components: Meeting Assistant

Sep 29, 21:00:00 GMT+0
Resolved - After investigating the issues, we determined that the problem was on Zoom's side. Starting with 30/09/2024 this incident has been resolved. .

Sep 22, 21:00:00 GMT+0
Investigating - We have identified instances in which certain Zoom meetings are recorded without sound. Consequently, these meetings lack a transcript and do not appear on the Past Meetings page. Our team is actively investigating this issue..

]]> tag:meetgeek.instatus.com,2005:Incident/cm0mau7n50035dsahe2gd17nz 2024-09-01T12:30:00.000+00:00 2024-09-01T12:30:00.000+00:00 Issues with Zoom recordings Type: Incident

Duration: 10 days, 19 hours and 28 minutes

Affected Components: Meeting Assistant

Sep 1, 12:30:00 GMT+0
Investigating - We identified cases for a subset of users in which the bot leaves the call shortly after it starts recording. We are currently investigating this incident..

Sep 8, 10:35:00 GMT+0
Monitoring - We resolved the issue and are currently monitoring the situation. All impacted users are now able to record Zoom video meetings without any issues. We sincerely appreciate your patience and understanding during this time..

Sep 12, 07:57:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:meetgeek.instatus.com,2005:Maintenance/clcq2tcs370725poomtv54pqgj 2023-01-13T17:00:00.000+00:00 2023-01-13T16:00:01.000+00:00 Scheduled maintenance on Friday, 13th of January. Our services will be unavailable during 2PM - 6PM UTC. Type: Maintenance

Duration: 5 hours and 22 minutes

Affected Components: Meeting Insights, Web Dashboard, Meeting Assistant

Jan 13, 16:00:01 GMT+0
Identified - Maintenance is not completed yet..

Jan 13, 18:00:00 GMT+0
Identified - Maintenance is almost done..

Jan 13, 17:00:00 GMT+0
Identified - Our services will be unavailable during 2PM - 6PM UTC time for planned service maintenance..

Jan 13, 21:21:40 GMT+0
Completed - Maintenance has been completed successfully. This time it is for real. :) .

Jan 13, 17:00:00 GMT+0
Identified - Maintenance is now in progress.

]]> tag:meetgeek.instatus.com,2005:Maintenance/cl9zd8z8l0714j7ohwvzl973y 2022-11-03T09:00:00.000+00:00 2022-11-03T09:00:00.000+00:00 Scheduled maintenance for 9-12 CET, 3rd of November 2022 Type: Maintenance

Duration: 3 hours

Affected Components: Meeting Insights, Web Dashboard, Meeting Assistant

Nov 3, 09:00:00 GMT+0
Identified - We are going to perform a scheduled maintenance during 9-12 CET, the 3rd of November 2022.

Nov 3, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 3, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]>