Meetgeek - Long analysis time – Incident details

Long analysis time

ResolvedDegraded performance112 hours 36 minutes

Affected

Meeting Insights

Degraded performance from 3:00 PM to 8:14 PM, Under maintenance from 8:14 PM to 6:35 AM, Operational from 6:35 AM to 7:36 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    All the missing summaries have been successfully generated. Our team has found the root cause of the longer analysis times and incomplete insights and is working on a solution to ensure this issue does not occur again. We apologize for any inconvenience this may have caused and appreciate your patience while we resolve this issue.

  • IdentifiedUTC

    During peak hours, the analysis may take longer than anticipated, resulting in incomplete or missing summary and insights data for a subset of meetings. Our team is currently investigating the root cause of this issue and will restore any missing data once it is resolved.

  • InvestigatingUTC

    We are currently investigating an incident where some meetings do not get analysed and summaries are not being sent out.

    Bots joining and recording are not affected by this incident.