Meetgeek - Long analysis time and missing transcripts – Incident details

All systems operational

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Long analysis time and missing transcripts

ResolvedDegraded performance58 hours

Affected

Meeting Insights

Degraded performance from 2:00 PM to 10:00 PM, Operational from 10:00 PM to 12:00 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. All impacted services have now fully recovered. Our team will work to recover the missing recordings, transcripts, and summaries for the meetings that finished recording in the affected period. We apologize for any inconvenience this may have caused.

  • InvestigatingUTC

    We are currently investigating an incident where some meetings do not get analysed and summaries are not being sent out.

    Bots joining and recording are not affected by this incident.