Meetgeek - Issues with Zoom recordings – Incident details

Issues with Zoom recordings

Resolved259 hours 27 minutes

Affected

Meeting Assistant

Degraded performance from 12:30 PM to 10:35 AM, Operational from 10:35 AM to 7:57 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We resolved the issue and are currently monitoring the situation. All impacted users are now able to record Zoom video meetings without any issues. We sincerely appreciate your patience and understanding during this time.

  • InvestigatingUTC

    We identified cases for a subset of users in which the bot leaves the call shortly after it starts recording. We are currently investigating this incident.