Meetgeek - Performance issues with analysis – Incident details

All systems operational

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Performance issues with analysis

Resolved2780 hours 28 minutes

Affected

Web Dashboard

Operational from 9:03 AM to 5:31 AM

Meeting Assistant

Operational from 9:03 AM to 5:31 AM

Meeting Insights

Operational from 9:03 AM to 5:31 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We identified cases where analysis gets stuck for a recording or it takes longer than expected to complete due to some performance issues. The result is that a subset of the affected recordings are missing the summary, KPIs and workflows data. All the missing data will be recovered after the fix is applied. We are currently investigating what is causing the issue.