Meetgeek - Notice history

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Web Dashboard - Operational

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Meeting Assistant - Operational

100.0% uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Meeting Insights - Operational

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Public API - Operational

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Nov 2022
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Notice history

View current status

Jan 2023

Issues with Zoom recordings
Resolved187 hours 25 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We identified cases in which the recordings have a black video stream or contain noise in the audio stream. We are currently investigating this incident.

JAN13
Scheduled maintenance on Friday, 13th of January. Our services will be unavailable during 2PM - 6PM UTC.
CompletedMaintenance4 hours 21 minutes
  • Completed
    January 13, 2023 at 9:21 PMUTC
    Completed
    January 13, 2023 at 9:21 PMUTC

    Maintenance has been completed successfully. This time it is for real. :)

  • In progress
    January 13, 2023 at 6:00 PMUTC
    In progress
    January 13, 2023 at 6:00 PMUTC

    Maintenance is almost done.

  • Update
    January 13, 2023 at 5:00 PMUTC
    Update
    January 13, 2023 at 5:00 PMUTC

    Our services will be unavailable during 2PM - 6PM UTC time for planned service maintenance.

  • Planned
    January 13, 2023 at 5:00 PMUTC
    Planned
    January 13, 2023 at 5:00 PMUTC

    Maintenance is now in progress

  • In progress
    January 13, 2023 at 4:00 PMUTC
    In progress
    January 13, 2023 at 4:00 PMUTC

    Maintenance is not completed yet.

Dec 2022

Video Highlight Clipping Issues
Resolved812 hours 21 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    For a subset of users, clipped video highlights are not rendering correctly.

Performance issues with analysis
Resolved2780 hours 28 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We identified cases where analysis gets stuck for a recording or it takes longer than expected to complete due to some performance issues. The result is that a subset of the affected recordings are missing the summary, KPIs and workflows data. All the missing data will be recovered after the fix is applied. We are currently investigating what is causing the issue.

Nov 2022

Issues with analyzing Google Meet meetings
Resolved191 hours 59 minutes
  • Resolved
    UTC
    Resolved

    The issue is resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified cases where recently recorded Google Meet meetings are missing due to a fault in the analysis. We are working to fix the issue and recover the affected recordings.

NOV3
Scheduled maintenance for 9-12 CET, 3rd of November 2022
CompletedMaintenance3 hours
  • Completed
    November 03, 2022 at 12:00 PMUTC
    Completed
    November 03, 2022 at 12:00 PMUTC

    Maintenance has completed successfully

  • Update
    November 03, 2022 at 9:00 AMUTC
    Update
    November 03, 2022 at 9:00 AMUTC

    Maintenance is now in progress

  • In progress
    November 03, 2022 at 9:00 AMUTC
    In progress
    November 03, 2022 at 9:00 AMUTC

    We are going to perform a scheduled maintenance during 9-12 CET, the 3rd of November 2022

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