Meetgeek - Notice history

Meeting Assistant experiencing degraded performance

Web Dashboard - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Meeting Assistant - Degraded performance

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Meeting Insights - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Public API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Bot fails to join meetings
  • Monitoring
    Monitoring

    The issue causing our bots to not join meetings earlier today has been fully resolved. Please rest assured this was not an issue on MeetGeek’s side but rather an outage with our server provider.

    Our team worked diligently alongside our provider to ensure a swift resolution. All systems are now operating normally, and we’re closely monitoring performance to ensure a smooth experience moving forward.

    We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating reports where the bot is not joining some meetings.

Teams bot not joining all calls
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have deployed a fix and currently monitoring

  • Identified
    Identified

    We have identified the issue and are working on a solution.

  • Investigating
    Investigating

    We are investigating reports where the teams bot is not joining some meetings.

Summary missing
  • Resolved
    Resolved

    This incident has been resolved and all the missing summaries were successfully generated.

  • Monitoring
    Monitoring

    We have identified an issue with the summary generation between 11:30 PM and 03:00 AM GMT. Our team has successfully resolved the problem and is monitoring the situation. All the missing summaries from the last 12 hours will be recovered. We sincerely appreciate your patience and understanding.

Issue with the summary email delivery
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified an issue with the meeting summary emails not being delivered since yesterday, Dec, 3rd. Our engineers are actively working on fixing it.

Nov 2024

No notices reported this month

Oct 2024

Summary missing
  • Resolved
    Resolved

    This incident has been resolved and all the missing summaries were successfully generated.

  • Monitoring
    Monitoring

    Our team has successfully resolved the issue and is monitoring the situation. All the missing summaries from the last 20 hours will be recovered. We sincerely appreciate your patience and understanding.

  • Identified
    Identified

    We are aware of an issue which affects the generation of meeting summaries. We have identified the issue and are working on fixing it.

Oct 2024 to Dec 2024

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