Meetgeek - Notice history

Meeting Assistant experiencing degraded performance

Web Dashboard - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Meeting Assistant - Degraded performance

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Meeting Insights - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Public API - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Notice history

Feb 2023

Issues with joining Teams meetings
  • Resolved
    UTC
    Resolved

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified cases where Meetgeek does not join Teams meetings. We are working on a fix.

Jan 2023

Issues with Zoom recordings
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We identified cases in which the recordings have a black video stream or contain noise in the audio stream. We are currently investigating this incident.

Scheduled maintenance on Friday, 13th of January. Our services will be unavailable during 2PM - 6PM UTC.
  • Completed
    January 13, 2023 at 9:21 PMUTC
    Completed
    January 13, 2023 at 9:21 PMUTC

    Maintenance has been completed successfully. This time it is for real. :)

  • In progress
    January 13, 2023 at 6:00 PMUTC
    In progress
    January 13, 2023 at 6:00 PMUTC

    Maintenance is almost done.

  • Update
    January 13, 2023 at 5:00 PMUTC
    Update
    January 13, 2023 at 5:00 PMUTC

    Our services will be unavailable during 2PM - 6PM UTC time for planned service maintenance.

  • Planned
    January 13, 2023 at 5:00 PMUTC
    Planned
    January 13, 2023 at 5:00 PMUTC

    Maintenance is now in progress

  • In progress
    January 13, 2023 at 4:00 PMUTC
    In progress
    January 13, 2023 at 4:00 PMUTC

    Maintenance is not completed yet.

Dec 2022

Video Highlight Clipping Issues
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    For a subset of users, clipped video highlights are not rendering correctly.

Performance issues with analysis
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We identified cases where analysis gets stuck for a recording or it takes longer than expected to complete due to some performance issues. The result is that a subset of the affected recordings are missing the summary, KPIs and workflows data. All the missing data will be recovered after the fix is applied. We are currently investigating what is causing the issue.

Dec 2022 to Feb 2023

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