Meetgeek - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Meeting Assistant - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Meeting Insights - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

No notices reported this month

Jan 2025

Incomplete summary & insights
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We implemented a fix and are currently monitoring the result.

  • Update
    Update

    All the missing summaries have been successfully generated. Our team has found the root cause of the longer analysis times and incomplete insights and is working on a solution to ensure this issue does not occur again. We apologize for any inconvenience this may have caused and appreciate your patience while we resolve this issue.

  • Monitoring
    Monitoring

    Our team has successfully implemented a solution and is currently in the process of restoring the missing summaries for the affected meetings. We continue to investigate the longer analysis times and the incomplete insights data. We sincerely appreciate your patience and understanding in this matter.

  • Investigating
    Investigating

    During peak hours, the analysis may take longer than anticipated, resulting in incomplete or missing summary and insights data for a subset of meetings. This incident started yesterday, January 7th at 3:25 GMT. Our team is currently investigating the root cause of this issue and will restore any missing data once it is resolved.

Dec 2024

Bot fails to join meetings
  • Monitoring
    Monitoring

    The issue causing our bots to not join meetings earlier today has been fully resolved. Please rest assured this was not an issue on MeetGeek’s side but rather an outage with our server provider.

    Our team worked diligently alongside our provider to ensure a swift resolution. All systems are now operating normally, and we’re closely monitoring performance to ensure a smooth experience moving forward.

    We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating reports where the bot is not joining some meetings.

Teams bot not joining all calls
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have deployed a fix and currently monitoring

  • Identified
    Identified

    We have identified the issue and are working on a solution.

  • Investigating
    Investigating

    We are investigating reports where the teams bot is not joining some meetings.

Summary missing
  • Resolved
    Resolved

    This incident has been resolved and all the missing summaries were successfully generated.

  • Monitoring
    Monitoring

    We have identified an issue with the summary generation between 11:30 PM and 03:00 AM GMT. Our team has successfully resolved the problem and is monitoring the situation. All the missing summaries from the last 12 hours will be recovered. We sincerely appreciate your patience and understanding.

Issue with the summary email delivery
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified an issue with the meeting summary emails not being delivered since yesterday, Dec, 3rd. Our engineers are actively working on fixing it.

Dec 2024 to Feb 2025

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