Meetgeek - Bot fails to join meetings – Incident details

Bot fails to join meetings

Resolved
Operational
Started about 2 months agoLasted about 1 hour

Affected

Meeting Assistant

Degraded performance from 3:55 PM to 5:01 PM

Updates
  • Monitoring
    Monitoring

    The issue causing our bots to not join meetings earlier today has been fully resolved. Please rest assured this was not an issue on MeetGeek’s side but rather an outage with our server provider.

    Our team worked diligently alongside our provider to ensure a swift resolution. All systems are now operating normally, and we’re closely monitoring performance to ensure a smooth experience moving forward.

    We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating reports where the bot is not joining some meetings.